Background

BNP Phase III is expanding nutrition-responsive social protection with a stronger focus on Social and Behavior Change (SBC) for nutrition, community engagement, Early Childhood Development (ECD), equity, demand generation, and Accountability to Affected Populations (AAP).

The Nutrition and Development Facilitator (NDF) will serve as a frontline link between eligible BISP/Kafaalat households, Facilitation Centre (FC) services, LHW/community platforms, and households to promote improved nutrition, child development, service uptake, and positive family behaviors.

The NDF will complement—not replace—the roles of LHWs, LHSs, FC staff, and health providers by supporting community mobilization, counselling, follow-up, referral completion, and practical household-level behavior change.

Key Responsibilities

1. Targeted Outreach and Mapping

• Map BISP/Kafaalat households within the Facilitation Centre catchment area.
• Identify eligible pregnant and breastfeeding women (PBWs) and children aged 0–23/24 months.
• Coordinate with BISP ADs/POS agents, FC and NSC staff, LHWs/LHSs and relevant community structures.
• Support outreach and beneficiary mobilization during Kafaalat payment days, where feasible.
• Support identification and registration of eligible beneficiaries and facilitate their linkage with available services.

2. Community Engagement and Social & Behaviour Change

• Facilitate mother, father and adolescent peer groups.
• Conduct household and group counselling and interpersonal communication sessions.
• Engage fathers, mothers-in-law, grandmothers, religious leaders, community influencers and other household/community decision-makers.
• Identify key barriers to desired nutrition, health, parenting and ECD behaviours.
• Identify the top 2–3 behaviour change barriers each month and contribute to updating the FC SBC micro-plan.
• Promote practical, culturally appropriate and consistent SBC messages.

3. FC-Based Counselling and Early Childhood Development

• Provide short, practical counselling to beneficiaries at Facilitation Centres while they wait for services.
• Support and animate the Parenting and Nutrition Counselling Corner.
• Demonstrate appropriate feeding, play, communication and responsive caregiving practices.
• Promote positive parenting and age-appropriate stimulation through play, talking, singing and storytelling.
• Support basic developmental monitoring/screening using approved tools.
• Facilitate referral and follow-up for children identified with developmental red flags or concerns.

4. Follow-up and Referral Completion

• Track missed visits, defaulters, SAM/MAM cases, PBWs and adolescent girls with nutrition risks, developmental concerns and incomplete referrals.
• Conduct return-to-service counselling and follow-up with beneficiaries who miss scheduled services.
• Support referral completion for ANC, PNC, EPI, CMAM/NSC, anaemia prevention/treatment and ECD-related services.
• Promote continuity and timely uptake of essential nutrition, health and child development services.
• Coordinate with relevant service providers and community platforms to address referral and service-access barriers.

5. Campaigns, Accountability and Community Feedback

• Support project campaigns including World Breastfeeding Week, Parenting Month, adolescent nutrition initiatives and other relevant campaigns.
• Promote practical nutrition, parenting, ECD and health messages through community-level activities and demonstrations.
• Ensure beneficiaries understand their entitlements, service schedules, referral requirements and available complaint/feedback mechanisms.
• Facilitate community feedback and social listening to identify service bottlenecks and community concerns.
• Promote informed consent, safeguarding, dignity, confidentiality and respectful engagement with communities.
• Support Accountability to Affected Populations (AAP) by ensuring beneficiaries are informed, heard and able to access appropriate feedback and complaint channels.

6. Monitoring, Reporting and Learning

• Maintain simple and accurate trackers covering:Submit timely and accurate monthly reports to the supervisor.
  • Household outreach and mapping
  • Counselling sessions
  • Group sessions
  • Referrals and referral completion
  • Missed visits/defaulters
  • ECD screening and referrals
  • Community feedback
  • Service bottlenecks and key challenges
• Use monitoring data, community feedback and social listening to identify challenges and improve SBC micro-plans and outreach activities.
• Maintain confidentiality and accuracy of beneficiary information and project records.

Priority Behaviour Change Areas

The NDF will promote a focused life-cycle package of practical behaviours, including:

• Uptake and continuity of essential nutrition and health services.
• Identification and registration of eligible PBWs and children and timely attendance at scheduled FC visits.
• Maternal and adolescent nutrition, including improved diets during pregnancy and breastfeeding.
• Adherence to MMS and anaemia-prevention guidance, where applicable.
• Timely ANC, PNC and appropriate care-seeking.
• Early initiation and exclusive breastfeeding for the first six months.
• Timely, adequate, diverse and age-appropriate complementary feeding from six months.
• Responsive caregiving and positive parenting.
• Play, talking, singing, storytelling and age-appropriate stimulation.
• Recognition of basic developmental milestones and timely referral for developmental concerns.
• Engagement of fathers, mothers-in-law, grandmothers and other household decision-makers.
• Completion of referrals and continuity of essential nutrition, health and ECD services.

Required Qualifications and Experience

• Bachelor's degree in Nutrition, Public Health, Social Sciences, Community Development, Education, Psychology or a related field.
• 1–2 years of relevant experience in community mobilization, nutrition, health, SBC, ECD, social protection, counselling or development programmes.
• Experience working with communities, particularly women, children, adolescents and vulnerable households.
• Knowledge of Maternal, Infant and Young Child Nutrition (MIYCN), ECD, parenting, community engagement and behaviour change approaches will be an advantage.
• Experience working with BISP/Kafaalat, LHWs/LHSs, Facilitation Centres or similar government/community platforms will be an added advantage.
• Strong interpersonal, communication, counselling and community mobilization skills.
• Ability to conduct household visits, group sessions and community-level activities.
• Basic skills in data collection, record keeping, reporting and use of simple monitoring tools.
• Ability to work respectfully with diverse communities and maintain confidentiality, safeguarding and accountability standards.
• Fluency in relevant local language(s) is required.
• Proficiency in Urdu is essential.
• English communication skills will be an advantage.

Core Competencies

• Community Mobilization & Engagement
• Interpersonal Communication & Counselling
• Social and Behaviour Change Communication (SBC)
• Nutrition & Health Promotion
• Early Childhood Development & Positive Parenting
• Referral & Follow-up
• Accountability to Affected Populations (AAP)
• Data Collection & Reporting
• Teamwork & Coordination
• Safeguarding and Ethical Conduct

Female candidates are strongly encouraged to apply. Preference will be given to qualified female candidates, in line with the project’s focus on women, children, adolescents, and community-level engagement.

The organization maintains zero tolerance for sexual exploitation and abuse (SEA), harassment, and any form of abuse of power